We did it again. CCW 2013 has shown impressively that it is the key sector meeting in Europe: 7.500 visitors profited from a diversified exhibition program including plenty of highlights. Around 250 sponsors and exhibitors have presented their newest, most innovative products and solutions and made CCW to what it is for years already:
Europe’s leading exhibition for customer service, communication und contact centres.
Before CCW is after CCW – this motto represents us best. The arrangements for the 16th CCW on 18 February to 20 February 2014 have started already.
WELCOME!
This is what the visitors to CCW 2013 have to say:
“CCW - No1 sector meeting in Europe”
Sabine Winterkamp
Voxeo Germany GmbH
“The increasing quality of multichannel discussions was remarkable – WELL DONE! ”
Dirk Scholand
eGain Deutschland GmbH
“Excellent just like every year”
Martin Vinke
arvato direct services Brandenburg
“A great trade fair, that no one of the CallCenter-Business should miss!”
Steffen Lötzsch
AOK PLUS
The exhibition sections at CCW:
- Call Center Equipment: Headsets, Furniture, Interior Design
- Call Center Consultation: Business Process Outsourcing, Organization/Processes
- Call Center Service Providers: Fulfiment-Services/Logistics, Multilingual Call Centers, Offshoring, Telemarketing Providers, Virtual Contact Centers
- Call Center Solutions: ACD-/TK-Systems, CTI-Solutions, Dialer, E-Mail-Management, Helddesk- and CRM-Software, Monitoring, Staff Planning, Quality Management, Self Service
- Personnel Management: HR Services, Personnel Consulting, Qualifications/Training, Certifications
- Service Providers: Address Providers, Adress Processing, Service Numbers, Value-added Services, TK and Internet
- Associations/Media: Associations, Publishing Houses, Promotion Agencies
- Specials
Partners & sponsors
Visit leading companies in the industry!
Exhibitors
CCW - bigger than ever!
Impressions
Curtain up... Enjoy CCW
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