CCW 2013

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Julien Mazerolle, Vocalcom S.A.

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Phil Winters, Peppers & Rogers Group

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Marianne van der Zaag
HRS – Hotel Reservation Service, Robert Ragge GmbH

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Alfons Livers, UBS AG

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CallCenterWorld 2012

0 min 56 sec

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Anthony Uliano
AMC Technology, LLC

1 min 29 sec

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Welcome of the program committee 2012
Phil Winters
Strategic Advisor, Peppers & Rogers Group

6th May 2011
0 min 47 sec

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CallCenterWorld 2011

0 min 55 sec

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Tim Schuh
Sitel GmbH

22th February 2011
3 min 59 sec

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Phil Winters
Managing Partner, Peppers & Rogers Group

11th June 2010
0 min 15 sec

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CallCenterWorld 2010

8th to 11th February 2010
1 min 30 sec

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Nicolette Wuring
Founder, Customer M@nagement Services

9th February 2010
4 min 14 sec

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CallCenterWorld 2009

16th to 19th February 2009
2 min 37 sec

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Bill Price
Amazons first Vice President of Global Customer Service,
today President, Driva Solutions

17th February 2009
2 min 37 sec

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David Garner
SEO, Sitel GmbH

18th February 2009
2 min 10 sec

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Key Note Speaker CallCenterWorld 2009 from USA
Bill Price
Amazons first Vice President of Global Customer Service, today Driva Solutions

17th September 2008
0 min 40 sec

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CallCenterWorld 2008

18th to 21st February 2008
3 min 22 sec

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Don Peppers
Founder, Peppers and Rogers Group

19th February 2008
4 min 21 sec

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CallCenterWorld 2007

26th February to 1st March 2007
2 min 45 sec

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